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Vonage Complaint - vonage home phone service - Vonage home phone service
Vonage Complaint

Vonage Complaint

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vonage home phone service - Vonage home phone service


VONAGE IS THE WORST PHONE COMPANY [ BESIDES [MAGIC JACK] VONAGE PHONE WORKED FOR 3 WEEKS THEN ALL OF A SUDDEN IT STOP WORKING [ CAN'T MAKE OR RECEIVE PHONE CALLS] IT KEEP SAYIN CHECK THE INTERNET INTERNET WORKS FINE, FOR 2 WEEKS THE PHONE DIDN'T WORK CALLED VONAGE THEY HAD ME REBOOT UNPLUG & PLUG BACK UP [ NOTHING] 14 DIFFERENT PEOPLE STATED THEY GOING 2 SEND SOMEONE OUT [ NO CHARGE] BUT EVERYTIME THEY CAME BACK 2 THE PHONE THEY COULDN'T GET ANYONE [ I DON'T THINK THEY HAVE A DEPARTMENT 4 THAT] I THINK WHAT THEY DO IS BS U N HOPE U RUN OUT OF TIME SO THEY CAN CHARGE U A TERMANATION FEE,I CALLE THEM 14 DIFFERENT TIMES & THEY GAVE ME NO HELP WHAT SO EVER,ONE GUY TOLD ME THEIR IS NO CONECTION FROM THE VONAGE BOX 2 VONAGE. ALL THE LIGHT DOES IS FLASH. CUSTOMER SERVICE IS BAD, IVE BEEN WAITING 4 A PERSON 2 COME OUT 4 2 WEEKS NOW THEN WHEN I CALL BACK 2 SEE WHAT HAPPENED THEIR IS NO RECORD OF ME EVER CALLIN, THEN U HAVE 2 GO OVER EVERYTHING ALL OVER AGAIN [ & THEY OVER TALK U] THEN SAY WE HAVE 2 CHARGE U 4 WHAT I WAS TOLD IT WAS WAVED BECAUSE ITS YOUR ERROR NOT MINE, AFTER ANOTHER WEEK OF BEING LIED 2 & OVERTALKED HUNG UP ON I FINALLY CANCEL MY SERVICE, AND I'M GOIN 2 LET THE BETTER BUSINESS KNOW HOW THEY LIE 2 THEIR CUSTOMER & JIP THEM ABOUT A SERVICE THAT DOESN'T EXIST[ SENDIN SOMEONE OUT]THEY ARE THE WORST COMPANY I HAVE EVER DEALT WIT THEY CAN'T EVEN TELL U WHAT SERVICE THEY USE 2 COME OUT, THEY JUST PUT U ON HOLD 4 10- 15 MINUTES & HOPE U HANG UP, I COULD GO ON ON BUT IT JUST GET ME UPSET ALL OVER AGAIN. VERY BAD COMPANY


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