Warning: Memcache::get() [memcache.get]: No servers added to memcache connection in /home/measured/public_html/libs/phpcache/drivers/phpcache.driver.memcached.class.php on line 75

Warning: Memcache::get() [memcache.get]: No servers added to memcache connection in /home/measured/public_html/libs/phpcache/drivers/phpcache.driver.memcached.class.php on line 71

Warning: Memcache::add() [memcache.add]: No servers added to memcache connection in /home/measured/public_html/libs/phpcache/drivers/phpcache.driver.memcached.class.php on line 65
Vonage Complaint - POOR Customer
Vonage Complaint

Vonage Complaint

ADVERTISEMENT

POOR Customer


I have had Vonage for eleven months and up until about two months ago all was ok. Then, for no reason I have begun to have issues whereas people whom I call advise that that my voice is all choppy. I replaced my phones, cable box and router, but still the problem continues. I have called Vonage numerous times and they run tests and tell me to continue to try the service. I have advised them over and over that all my equipment has been changed which leaves me to believe the only way to fix this is for Vonage to replace my Vonage box. No matter how many times I call and no matter how many times I email them, they continue to blow me off. They continue to try to place the blame on Comcast or my phone or my modem. I have done the tests and the Vonage Device (BOX) is causing issues with up loaded data. It's that simple. A replacement box may very well fix the problem, so why won't they just please a customer. The box is still under the one year warn.

My one year contract is up next month. If they don't change out this Vonage Device, I intend to dump Vonage. If they can't serive a good customer, I say screw them. I've had it with this company who talks a lot, but doesn't deliver.

Steve


Share This Review:



         


Is this your Business? Claim Your Business Free and reply to this customer

CONTACT THIS BUSINESS

Post a reply for this review COMMENT
WRITE to Vonage
SUBMIT a ticket
for Vonage
WATCH videos
for Vonage
More Vonage Reviews and Complaints MORE reviews and complaints
for Vonage

BUSINESSES REPLY HERE

Claim this company BUSINESSES: CLAIM YOUR BUSINESS NAME FREE
Respond to this review BUSINESSES: REPLY TO THIS CUSTOMER NOW
Link to MeasuredUp BUSINESSES: Free Customer Service Excellence Badge
Take the pledge BUSINESSES: Free Customer Service Pledge Badge
Upgrade Account BUSINESSES: Build your customer service online reputation


ADVERTISEMENT


Comments

login with Facebook and share your reviews

More Vonage reviews


More

Similar reviews


More

[Top]

Bookmark/Share this page

This page is under construction.
It will be up and running soon with new features to make you smile more.
Thanks,
The MeasuredUp Team